What is Finger Clickin’ Goods (FCG)

FCG is a online store which caters for people with an adventurous spirit and an interest in an optimized lifestyle. Although it is hard to say in only a few sentences what we are all about, we think of our store as a place for people looking for that crazy wow fun factor but also for useful stuff. We take a lot of time sourcing quality products from all over and buying in bulk so that we can offer you the best prices. If a product is in stock it means that we are able to deliver it within 1 business day (on average) of an order . If a product is out of stock, you will not be able to purchase it but you are welcome to inquire about it and we will gladly inform you when it is available again.

Is it safe to buy stuff on fcg.co.za?

Sure it is. To process payments we use one of South Africa’s most trusted payment gateways, Payfast. Payfast accepts payments in variety of methods on our behalf. When you (the buyer) click on Payfast as the payment method at checkout you will, via Payfast, be able to choose your preferred payment method and securely complete the transaction on PayFast’s servers. Once the payment has been completed you will be notified of the successful transaction. Please note that PayFast uses 3D secure on all credit card transactions and sophisticated security and fraud risk measures are in place for all its merchants, meaning that this information cannot be traced, intercepted or used by unauthorized third parties. Your credit card information will not be stored on our  website or in our system. See here for more information on how Payfast works: payfast.co.za/what-is-payfast or if you still have questions or are experiencing difficulty using the PayFast payment facility you may contact them for assistance at 0861 729 327. You can also always contact us at info@fcg.co.za or call us at 021 813 9226. Your peace of mind is important to us.

How does delivery work?

Free door to door courier shipping is offered for orders over R599 anywhere in SA or you can choose Pargo if you will not be home to receive parcel. Pargo is great because you can select a collection point near you and go pick it up at a time which suits you best. Even at a 24 hour participating petrol station nearby. You will receive a notification from Pargo when you can collect your parcel (see here for more info: pargo.co.za/about-us. Unless you have a FREE SHIPPING coupon code then if the value of your order is less than R599 we will charge you either a flat fee of R69 for delivery with Pargo to a local store near you at your convenience within 4 to 7 working days (depending on how remote your area is) or a flat fee of R79 for standard door to door courier with Fastway to anywhere in SA or overnight express door to door courier for R99 to main centers with The Courier Guy for urgent orders. You will always have the option to choose either the Pargo (collect at local retailer/store) or our courier options. Orders will usually be dispatched within 24 hours (1 business day). We will inform you of all the details in good time including tracking details. It is our goal to make shipping easy and reasonable for you. For more info see: fcg.co.za/shipping-returns

What are our terms of service?

For details of a legal nature concerning the way our website operates and how you may interact with it please see: fcg.co.za/terms-of-service

What is our privacy policy?

We are fully committed to maintaining your privacy! Please see our Privacy Policy here: fcg.co.za/privacy-policy

FAQ
Contact Us: 021 813 9226

We're not around right now. But you can send us an email and we'll get back to you, asap.

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